Support Centre
We help answer any questions or queries you may have on Audique OTC hearing aids
Frequently Asked Questions
Do I need a hearing test to buy Audique Hearing Aids?
You do not need to get a hearing test to purchase Audique OTC hearing aids. OTC stands for ‘Over-The-Counter’, meaning you can purchase OTC hearing aids with out a hearing aid prescription. If you have mild or moderate hearing loss, OTC hearing aids may be right for you. If you need to know if you have mild or moderate hearing loss, you should consider getting a hearing test to find out what your level of hearing loss is.
Will they fit my ears?
Audique OTC hearing aids come with a range of different dome sizes, meaning they will fit a wide range of ear sizes. If you have any doubts or have a particularly small or particularly large ear canal, please feel free to contact us at support@audiquehearing.com
I have very bad hearing loss, are Audique Hearing Aids powerful enough?
If you have hearing loss that is not classed as ‘mild’ or ‘moderate’ hearing loss, you may require prescription hearing aids. For any doubt, please feel free to contact us at support@audiquehearing.com and we will do our best to point you in the right direction.
How long does a full charge last?
Depending on which Audique OTC hearing aids you are interested in purchasing, the length of a full charge can vary:
- Base: 11 hours
- Tone & Tone+ 20 hours,
Where is my order?
All Audique hearing aids are sent out with free shipping via express delivery. This takes 3-6 working days. If your order has not been received within this timeframe, please feel free to contact us with your order number at support@audiquehearing.com
Is there any guarantee?
Audique OTC hearing aids come with a 1 year guarantee. If you would like to extend this, we do have the option of our Lifetime Warranty, a convenient policy allowing you to purchase replacement Audique hearing aids at heavily discounted prices for small monthly payment of just $5.
How do I contact you?
You can contact Audique in a number of ways including:
- support@audiquehearing.com
- Our Online Chat Facility
- Call our experts on (786) 723-1536 (8am – 11am (EST) Monday to Friday). If lines are busy, please leave your details and we will get back to you!
- Or send your enquiry using the form below:
How much is delivery?
Delivery of your Audique OTC hearing aids is absolutely FREE and will take approximately 3-6 working days from the date of disoatch. Most orders are dispatched within 24 hours of the placement of your order.
How long does delivery take?
The delivery of your Audique OTC hearing aids will take approximately 3-6 working days from the date of dispatch. Most orders are dispatched within 24 hours of the date and time of placing your order.
Free Delivery
FDA Approved
Secure Payments
45 Day Returns
5 Year Warranty
audiqueTM
Documentation
Download the documentation for our OTC hearing aids for more information
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